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Help & FAQs

Add some general information for your shoppers.

FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! If you change your mind simply reach out to us and we will talk to you about your options. Our cancellation and returns policy can be viewed here.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. Either call us on 0303 3301 247 or email us at sales.uk@solmha.com

Shipping

What countries do you ship to?

We currently ship to the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Our standard shipping is 3-5 days. If you need it sooner, give us a call or reach out via our contact us page.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. View our returns policy to find out more.

How long will it take to receive my refund?

Refunds are processed within 10 working days from when we receive the item(s).

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